In this case, click on "Return a game or add-on" The Support Bot will want to know why you want a refund. The Support Bot will ask you if you are the owner of the account for the Playstation Network that was charged. Go to the refund requests webpage on the company's support website and click on the "Request Refund" button. This is the fastest method to refund a game on PS5. Choose which method you think will be the most efficient and suitable for your situation: Method 1: ‘Request Refund’ Button There are two ways to get a refund on PS5. If you already have, the company can only provide you with a refund if the game is faulty.Ĭheck out the official PS5 refund policy if you want to get the legal details. Once you do it, it automatically becomes non-refundable. Not Having Streamed Or Downloaded The Game. You should send a refund request within 14 days of purchasing the game from the PlayStation store to be eligible. Yes, you can get a full refund for your PS5 game, but there are specific conditions the game has to meet to be able to get a refund:ġ4-day Refund Policy. Have you purchased a PS5 game only to realize it was the wrong version or changed your mind? **Can you refund that game on PS5?**Thanks to PlayStation's refund policy, you can get your money back if you meet specific standards.ĭiscover the best and easiest ways to get a game refund on PS5.
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